Question 1

What coverage does the Americas + US + CA eSIM include?

Accepted Answer

The Americas + US + CA eSIM provides coverage across 13 destinations. Check the coverage section for available countries, networks and speeds.

Question 2

What plan types are available for Americas + US + CA?

Accepted Answer

For Americas + US + CA, Wavee offers fixed mobile data plans for travel, with digital delivery and QR Code installation.

Question 3

What is an eSIM chip?

Accepted Answer

An eSIM (Embedded SIM) is a digital SIM card that can be installed directly on your smartphone or other mobile devices. It's an alternative to the physical SIM card you're used to.

Question 4

When will I receive my Wavee eSIM?

Accepted Answer

When you purchase your eSIM, you'll receive a confirmation email with instructions to install it immediately using a QR code or manual code. Remember that once purchased, the eSIM cannot be returned.

Question 5

Which phones are compatible with eSIM?

Accepted Answer

Smartphones with eSIM technology enabled are compatible as long as the device supports eSIM and is carrier-unlocked.

Question 6

What is the best eSIM for my trip?

Accepted Answer

Wavee offers travel eSIMs with instant delivery, easy QR Code installation and data plans for different destinations. Whether you're traveling for work or vacation, an eSIM helps you stay connected without relying on international roaming.

Question 7

How can I check how much data and minutes I still have?

Accepted Answer

To check your remaining data balance, simply log in to our Web application using the access details we sent you by email when you made your purchase. You can also check the data balance in your device's data settings.

Question 8

How can I delete the eSIM after using the data plan?

Accepted Answer

Although not required, you can delete the eSIM profile after using it. See how to delete the eSIM on iOS and Android in your device settings.

Question 9

Can I use my physical chip and Wavee eSIM at the same time?

Accepted Answer

If you're using a dual SIM phone or Apple device, you can use your physical SIM card and eSIM on the same device. Choose the SIM card for phone calls and SMS, and the Wavee eSIM for your device's data.

Question 10

How do I set up the eSIM on my device?

Accepted Answer

After your purchase, we'll send you a QR code and instruction manual by email. You can import the QR code or open it on your computer. On your phone, go to Settings > Mobile Data > Add Data Plan and scan the QR code or enter the code manually.

Question 11

How can I get a refund?

Accepted Answer

At Wavee, we know our users may have unforeseen circumstances after making a purchase. Therefore, you can request a refund in the following circumstances: you purchased the eSIM without checking compatibility with your phone, you canceled your trip or no longer need the eSIM.

Question 12

How do I contact support?

Accepted Answer

You can contact us via our online chat, email or WhatsApp. Our team provides human support to help with any questions or problems you may have.

Data	Number of days	Price
20 GB	60 days	$84.09USD
50 GB	90 days	$197.59USD

Data	Number of days	Price
20 GB	60 days	$84.09USD
50 GB	90 days	$197.59USD

Americas + US + CA eSIM: plans, coverage and activation

Travel eSIM for Americas + US + CA

Fast and reliable connection

A connection made for everyday apps

Activate your eSIM in 3 steps

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Install your eSIM

Turn on your eSIM when you arrive

Refund policy for eSIM Americas + US + CA

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The best travel eSIM for Americas + US + CA

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